The first experiences are very positive. Particularly the efficiency is striking.

1. Test subjects don’t have to come to a physical location, which makes the threshold lower to participate. Geographically spreading the test subject pool is easier, which leads to a better representation of the target audience.

2. It can be technically challenging to facilitate a physical test in two separate spaces, with video connection and an audio and visual stream that is good enough. With a remote test this is much easier to facilitate. Also a second facilitator is no longer required for the second room, which limits the staff demand and saves in expenses.

3. The test location of the test subject is closer to the context in which the digital product will actually be used. Test subjects work with their own familiar devices. This leads to better quality results.

4. Digital notes save a lot of time in analysis. The timestamps make it easy to find situations in the video recording. This makes it much easier to support the findings in the report.

5. The results are presented in the same tooling as they are collected and processed. This too saves time.

6. Of course it’s also a great advantage that tests can be conducted safer, without physical contact.