You might be thinking you're the only one with this challenge. We often experience this in organizations though. Too often, the returns and the result from Sitecore investments are lagging behind. That is a shame, as everyone is able to take first steps in exploiting all marketing functionalities. So what is the real problem Usually, the absence of a good customer contact strategy.
in small steps
Oops, that sounds like a lot of hassle, sky-high investments and a multi-year plan. Fortunately, we can reassure you that is not the case. As a Sitecore Platinum Partner we have a lot of experience in designing those processes and involving the right people. Together with you, we would love to deal with this. In small steps, fully agile, we will work with you and your marketing colleagues to find the best fit of Sitecore functionalities, to suit your organization and business goals.
After only 1 month, we can get a better grip on the online behavior and needs of your customers. These are the very first results. After only 6 months, you will have a 360 degree view of your customers. Furthermore, you will be able to get them excited with the right content at the right time. We will continue to measure, adjust and optimize together to achieve your ambitions and respond to the (future) needs of your customers.
Watch the video to discover how we approach this together with Eneco.