Famed dramatically improves speed of service through digitization
In 2017 Famed decided to drastically revise and digitize this process. A more streamlined and efficient process should help to shift the focus to the client and make it easier to be proactive. We are you have a world of experience in the digitization of customer registration processes. We are you also has a lot of experience of collaborating with companies that provide financial and legally complex services. This made We are you the ideal partner to support Famed on a strategic level.
We are you and Famed mapped the customer journey and analysed the stages that the potential customer faced. Based upon this We are you designed a prototype in just two months to support Famed. We then put the correct professionals in place and started integration preparation for the realisation of the site. For example, the site has an integration with the Chamber of Commerce and checks the customers creditworthiness via Company.info and Vektis. The contracts are signed via Ondertekenen.nl from Evidos and all customer data and contract information is stored securely in Afas CRM. This prototype was the starting point for Immense, the company that built the onboarding tool for Famed.