IAK Verzekeringen puts clients in driver seat
create the best client experience
an award winning omnichannel experience
more possibilities for clients
In the new client portal the customers of IAK can experience more options. They can purchase any of the 19 risk products themselves, review their policy portfolio and notify IAK of changes.
This in turn reduces the workload for the client services department at IAK and opens up time and resources for personal advice on complex client questions.
the best client experience with Sitecore and InsuranceRight
We built the experience with CMS platform Sitecore and InsuranceRight. This eliminated some fundamental concerns, since the solution reduces the time to market considerably. Within days you can go live with a new product.
InsuranceRight combined with Sitecore also provides the marketeers at IAK with more control and room to give direction. Without interference of an IT department they can launch campaigns, test and optimize. InsuranceRight produces a flexible work environment, allowing insurers and insurance brokers to swiftly act on market developments.
it benefits both IAK clients and employees
Sitecore Experience Award
The portal won a Sitecore Experience Award