Knab, a completely online bank and sustainable innovation
Client
Knab
Focus
Customer focused
Result
125,000 new customers in 5 years, currently Knab services around 300,000 clients
the first fully online bank
Knab wanted to set up a new bank where the customer was in charge. The bank had to be completely online: with everything controlled via the internet and the mobile Knab app. Knab welcomes private and businesses customers, (freelancers and small businesses). It was essential that the customer could get a complete overview of their financial situation using the internet and the app.
Knab did not want to stand still after the launch in 2012. That's why in September 2014 the bank presented Knab Social: pay via Facebook or through your mobile phone number. Knab developed a completely new app to add new features such as an ATM finder and verification with fingerprint along with extensive personalization. To stimulate sustainable innovation, We are you provided three design sprints in 2018.
a uniform cross-channel experience
We brought design, performance and functionality together
We developed a scalable, flexible and safe system
smart re-use of code and a strong team
design sprints
Client
Knab
Focus
Continuous innovation
Result
Three tested prototypes
"We have turned the financial world upside down with the construction of a completely new online bank."
- Rene Frijters, founder